FastFood

May
16
2022
By Ellen Britt
Fast Food In The Metaverse – Have It Your Way!

Fast Food In The Metaverse – Have It Your Way!

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Ellen Britt for CNT #NFTEven if you don’t follow what’s going on in the world of cryptocurrencies, virtual worlds, the metaverse or anything else in this space, you may have noticed that many fast food chains are paying close attention!Things are heating up in the metaverse when it comes to fast food, as after all, you can have an avatar that works, shops and yes, eats in the metaverse. And it’s the eating part that fast food chains like McDonalds, Wendy’s, Burger Kings, Chipotle, Panda Express, Panera and Wingstop are betting on to get their brands established in this new digital…
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Jul
05
2021
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By Troy Warren
Full-Service Restaurants Beat Fast Food Chains in Customer Satisfaction During the Pandemic

Full-Service Restaurants Beat Fast Food Chains in Customer Satisfaction During the Pandemic

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By Mike Pomranz | FoodAndWine.Com Troy Warren for CNT Despite having to pivot to takeout, traditionally sit-down restaurants improved their overall performance, according to a survey of 20,000 customers. Due to the COVID-19 pandemic, 2020 was a year unlike any the restaurant industry has seen before. And yet, for one industry group, it was business as usual: As they do every year, the American Customer Satisfaction Index (ACSI) released their annual Restaurant Study -- interviewing nearly 20,000 customers to get their thoughts on both fast food and full-service restaurants. Their findings: If anything, the pandemic may have helped satisfaction across the industry -- especially for traditionally…
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