Business

Delta loosens ticket restrictions after customers can’t reach agents

Delta loosens ticket restrictions after customers can’t reach agents

By Kelly Yamanouchi, The Atlanta Journal-Constitution Troy Warren for CNT Delta Air Lines is loosening restrictions on basic economy tickets to reduce the deluge of frustrated travelers facing hours-long waits on customer service phone lines. Basic economy tickets normally do not allow any changes to the itinerary, even for a change fee. The airline temporarily allowed more flexibility during the pandemic, but that policy ended earlier this year. Starting Wednesday, however, Delta will temporarily allow changes to basic economy tickets for travel through Dec. 31, 2021, “to help address call wait times as we increase staffing,” CEO Ed Bastian wrote in an update to customers.…
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Spotify Hits 165M Paying Subs, Misses Total User Target, Ad Revenue Jumps

Spotify Hits 165M Paying Subs, Misses Total User Target, Ad Revenue Jumps

BY GEORG SZALAI | HollywoodReporter.Com Troy Warren for CNT The music streamer, led by CEO Daniel Ek, reports a 110 percent ad gain, helped by podcasts from the likes of Joe Rogan, Bill Simmons and the Obamas. Music-streaming giant Spotify said on Wednesday that it ended the second quarter with 165 million premium, or paid, subscribers. It had ended the first quarter with 158 million and forecast 162-166 million by the end of June. Spotify by then also reached 365 million total monthly active users (MAUs), which came in below its guidance range of 366-373 million, the Wednesday earnings update showed. The firm had ended the first…
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Sandy Springs: UPS 2Q sales, profit soar despite fewer packages

Sandy Springs: UPS 2Q sales, profit soar despite fewer packages

By Kelly Yamanouchi, The Atlanta Journal-Constitution Troy Warren for SandySpringsNewsAndTalk.Com   UPS reported a steep rise in revenue and profit for the second quarter of the year, even as it delivered fewer packages. The shipping giant handled 0.8% fewer packages than it did in the same quarter a year ago, but brought in 15% more revenue per package. It carried more pricey next-day air and international packages and fewer of the less-expensive deferred and ground packages. The Sandy Springs-based company said Tuesday its net income soared 51% to $2.68 billion from $1.77 billion a year ago. Revenue rose 15% to $23.42 billion from…
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Snap Reaches 293M Users, Revenue Sharply Increases

Snap Reaches 293M Users, Revenue Sharply Increases

BY J. CLARA CHAN | HollywoodReporter.Com Troy Warren for CNT The company reported $982 million in revenue for the second quarter of 2021. Snap, the parent company of Snapchat, on Thursday reported a 116 percent increase in revenue in its second quarter and a 23 percent increase in daily active users. The company made $982 million in Q2 and has reached 293 million daily active users, according to a report released ahead of Snap’s earnings call. The company also decreased its net loss to $152 million, compared to $326 million in the previous year. “Our second quarter results reflect the broad-based strength…
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‘The Morning Show’ Season 2 Delays Trigger $44M Lawsuit

‘The Morning Show’ Season 2 Delays Trigger $44M Lawsuit

BY ERIQ GARDNER | HollywoodReporter.Com Troy Warren for CNT Producers sue Chubb National Insurance over the interruption caused by COVID-19. When you have top notch stars like Jennifer Aniston, Reese Witherspoon and Steve Carell in a show, you want to insure their presence on set. The production vehicle behind The Morning Show has $125 million in cast coverage, plus more for imminent peril to their shooting location. But the Apple+ series is now finding it difficult to get any of that money over COVID-19-related delays to the production of the second season. According to a new suit filed in California federal court, Chubb…
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Florida Appeals to Supreme Court Over Cruise Regulations

Florida Appeals to Supreme Court Over Cruise Regulations

RICH THOMASELLI | TravelPulse.Com Troy Warren for CNT   The State of Florida is taking its fight with the Centers for Disease Control and Prevention to the Supreme Court. Florida's attorney general asked the Supreme Court on Friday to step in on an emergency basis to block COVID-19 protocols put in place by the CDC requiring the cruise lines to meet certain conditions before they can sail again. Florida Attorney General Ashley Moody initially won a court ruling when it was determined the CDC protocols for returning cruise ships to the sea were beyond its authority. But when a federal appeals court…
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Atlanta: Where metro Atlanta’s big development projects stand

Atlanta: Where metro Atlanta’s big development projects stand

By Andy Peters, The Atlanta Journal-Constitution Troy Warren for AtlantaNewsAndTalk.Com Many of metro Atlanta’s big development projects experienced only slight delays because of the pandemic. Construction proceeded on some of the largest sites, and groundbreaking is expected to begin soon on others. Here is the status of seven of the largest projects in terms of physical size and financial investment, accompanied by architectural renderings from the developers: The Gulch The site of Centennial Yards is a collection of aging parking lots and railroad tracks, loomed over by street viaducts. Financed in part by a $1.9 billion Atlanta municipal bond sale, it is…
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Atlanta: Medical marijuana licenses approved for six companies in Georgia

Atlanta: Medical marijuana licenses approved for six companies in Georgia

By Mark Niesse, The Atlanta Journal-Constitution Troy Warren for AtlantaNewsAndTalk.Com ROCK SPRING — Georgia’s medical marijuana board chose six companies Saturday that will be allowed to sell the drug, a decision that will finally give registered patients a legal way to obtain medication first approved six years ago. The announcement is a long-awaited milestone for about 15,000 patients who have been authorized to use medical marijuana oil since 2015 but weren’t permitted to buy it. “It’s a blessing. We’re near the end of the tunnel,” said Jessica Reid of Atlanta, whose 4-year-old son, Emmanuel, takes marijuana oil to treat severe seizures. “It’s the…
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Atlanta: Pandemic and Great Recession worlds apart for commercial real estate

Atlanta: Pandemic and Great Recession worlds apart for commercial real estate

By Andy Peters, The Atlanta Journal-Constitution Troy Warren for CNT Commuters driving along I-285 for years have seen only a huge, empty field at the long-shuttered General Motors plant in Doraville. That may change soon. Plenty of ideas have been tossed around on how to use the property over the past decade — a new Atlanta Falcons stadium at one point, or a bigger version of Atlantic Station, among others. Now it seems set to become a movie lot, plus a lot more.New owner Gray Television obtained building permits in Junefor the mostly empty 128 acres. Construction of multistorymovie studios is slated to start…
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Why Barry Diller Thinks 10 Percent of Theaters Will Remain In the Next Few Years

Why Barry Diller Thinks 10 Percent of Theaters Will Remain In the Next Few Years

BY J. CLARA CHAN | HollywoodReporter.Com Troy Warren for CNT "What we think of as a movie is evolving and no longer means what it did just a couple of years ago, pre-pandemic," the former Paramount Pictures and 20th Century Fox chairman says. Barry Diller doesn’t think the movie business is “dead,” as a recent NPR story declared, but the traditional moviegoing experience will continue to transform, resulting in a loss of about 90 percent of theaters worldwide. “Because of streaming, because of the pandemic, because of the enormous production of long-form content … the word movies — what we think of as a…
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